html{height:100%;--mat-sys-background: light-dark(#faf9fd, #121316);--mat-sys-error: light-dark(#ba1a1a, #ffb4ab);--mat-sys-error-container: light-dark(#ffdad6, #93000a);--mat-sys-inverse-on-surface: light-dark(#f2f0f4, #2f3033);--mat-sys-inverse-primary: light-dark(#abc7ff, #005cbb);--mat-sys-inverse-surface: light-dark(#2f3033, #e3e2e6);--mat-sys-on-background: light-dark(#1a1b1f, #e3e2e6);--mat-sys-on-error: light-dark(#ffffff, #690005);--mat-sys-on-error-container: light-dark(#93000a, #ffdad6);--mat-sys-on-primary: light-dark(#ffffff, #002f65);--mat-sys-on-primary-container: light-dark(#00458f, #d7e3ff);--mat-sys-on-primary-fixed: light-dark(#001b3f, #001b3f);--mat-sys-on-primary-fixed-variant: light-dark(#00458f, #00458f);--mat-sys-on-secondary: light-dark(#ffffff, #283041);--mat-sys-on-secondary-container: light-dark(#3e4759, #dae2f9);--mat-sys-on-secondary-fixed: light-dark(#131c2b, #131c2b);--mat-sys-on-secondary-fixed-variant: light-dark(#3e4759, #3e4759);--mat-sys-on-surface: light-dark(#1a1b1f, #e3e2e6);--mat-sys-on-surface-variant: light-dark(#44474e, #e0e2ec);--mat-sys-on-tertiary: light-dark(#ffffff, #0001ac);--mat-sys-on-tertiary-container: light-dark(#0000ef, #e0e0ff);--mat-sys-on-tertiary-fixed: light-dark(#00006e, #00006e);--mat-sys-on-tertiary-fixed-variant: light-dark(#0000ef, #0000ef);--mat-sys-outline: light-dark(#74777f, #8e9099);--mat-sys-outline-variant: light-dark(#c4c6d0, #44474e);--mat-sys-primary: light-dark(#005cbb, #abc7ff);--mat-sys-primary-container: light-dark(#d7e3ff, #00458f);--mat-sys-primary-fixed: light-dark(#d7e3ff, #d7e3ff);--mat-sys-primary-fixed-dim: light-dark(#abc7ff, #abc7ff);--mat-sys-scrim: light-dark(#000000, #000000);--mat-sys-secondary: light-dark(#565e71, #bec6dc);--mat-sys-secondary-container: light-dark(#dae2f9, #3e4759);--mat-sys-secondary-fixed: light-dark(#dae2f9, #dae2f9);--mat-sys-secondary-fixed-dim: light-dark(#bec6dc, #bec6dc);--mat-sys-shadow: light-dark(#000000, #000000);--mat-sys-surface: light-dark(#faf9fd, #121316);--mat-sys-surface-bright: light-dark(#faf9fd, #38393c);--mat-sys-surface-container: light-dark(#efedf0, #1f2022);--mat-sys-surface-container-high: light-dark(#e9e7eb, #292a2c);--mat-sys-surface-container-highest: light-dark(#e3e2e6, #343537);--mat-sys-surface-container-low: light-dark(#f4f3f6, #1a1b1f);--mat-sys-surface-container-lowest: light-dark(#ffffff, #0d0e11);--mat-sys-surface-dim: light-dark(#dbd9dd, #121316);--mat-sys-surface-tint: light-dark(#005cbb, #abc7ff);--mat-sys-surface-variant: light-dark(#e0e2ec, #44474e);--mat-sys-tertiary: light-dark(#343dff, #bec2ff);--mat-sys-tertiary-container: light-dark(#e0e0ff, #0000ef);--mat-sys-tertiary-fixed: light-dark(#e0e0ff, #e0e0ff);--mat-sys-tertiary-fixed-dim: light-dark(#bec2ff, #bec2ff);--mat-sys-neutral-variant20: #2d3038;--mat-sys-neutral10: #1a1b1f;--mat-sys-level0: 0px 0px 0px 0px rgba(0, 0, 0, .2), 0px 0px 0px 0px rgba(0, 0, 0, .14), 0px 0px 0px 0px rgba(0, 0, 0, .12);--mat-sys-level1: 0px 2px 1px -1px rgba(0, 0, 0, .2), 0px 1px 1px 0px rgba(0, 0, 0, .14), 0px 1px 3px 0px rgba(0, 0, 0, .12);--mat-sys-level2: 0px 3px 3px -2px rgba(0, 0, 0, .2), 0px 3px 4px 0px rgba(0, 0, 0, .14), 0px 1px 8px 0px rgba(0, 0, 0, .12);--mat-sys-level3: 0px 3px 5px -1px rgba(0, 0, 0, .2), 0px 6px 10px 0px rgba(0, 0, 0, .14), 0px 1px 18px 0px rgba(0, 0, 0, .12);--mat-sys-level4: 0px 5px 5px -3px rgba(0, 0, 0, .2), 0px 8px 10px 1px rgba(0, 0, 0, .14), 0px 3px 14px 2px rgba(0, 0, 0, .12);--mat-sys-level5: 0px 7px 8px -4px rgba(0, 0, 0, .2), 0px 12px 17px 2px rgba(0, 0, 0, .14), 0px 5px 22px 4px rgba(0, 0, 0, .12);--mat-sys-body-large: 400 1rem / 1.5rem Roboto;--mat-sys-body-large-font: Roboto;--mat-sys-body-large-line-height: 1.5rem;--mat-sys-body-large-size: 1rem;--mat-sys-body-large-tracking: .031rem;--mat-sys-body-large-weight: 400;--mat-sys-body-medium: 400 .875rem / 1.25rem Roboto;--mat-sys-body-medium-font: Roboto;--mat-sys-body-medium-line-height: 1.25rem;--mat-sys-body-medium-size: .875rem;--mat-sys-body-medium-tracking: .016rem;--mat-sys-body-medium-weight: 400;--mat-sys-body-small: 400 .75rem / 1rem Roboto;--mat-sys-body-small-font: Roboto;--mat-sys-body-small-line-height: 1rem;--mat-sys-body-small-size: .75rem;--mat-sys-body-small-tracking: .025rem;--mat-sys-body-small-weight: 400;--mat-sys-display-large: 400 3.562rem / 4rem Roboto;--mat-sys-display-large-font: Roboto;--mat-sys-display-large-line-height: 4rem;--mat-sys-display-large-size: 3.562rem;--mat-sys-display-large-tracking: -.016rem;--mat-sys-display-large-weight: 400;--mat-sys-display-medium: 400 2.812rem / 3.25rem Roboto;--mat-sys-display-medium-font: Roboto;--mat-sys-display-medium-line-height: 3.25rem;--mat-sys-display-medium-size: 2.812rem;--mat-sys-display-medium-tracking: 0;--mat-sys-display-medium-weight: 400;--mat-sys-display-small: 400 2.25rem / 2.75rem Roboto;--mat-sys-display-small-font: Roboto;--mat-sys-display-small-line-height: 2.75rem;--mat-sys-display-small-size: 2.25rem;--mat-sys-display-small-tracking: 0;--mat-sys-display-small-weight: 400;--mat-sys-headline-large: 400 2rem / 2.5rem Roboto;--mat-sys-headline-large-font: Roboto;--mat-sys-headline-large-line-height: 2.5rem;--mat-sys-headline-large-size: 2rem;--mat-sys-headline-large-tracking: 0;--mat-sys-headline-large-weight: 400;--mat-sys-headline-medium: 400 1.75rem / 2.25rem Roboto;--mat-sys-headline-medium-font: Roboto;--mat-sys-headline-medium-line-height: 2.25rem;--mat-sys-headline-medium-size: 1.75rem;--mat-sys-headline-medium-tracking: 0;--mat-sys-headline-medium-weight: 400;--mat-sys-headline-small: 400 1.5rem / 2rem Roboto;--mat-sys-headline-small-font: Roboto;--mat-sys-headline-small-line-height: 2rem;--mat-sys-headline-small-size: 1.5rem;--mat-sys-headline-small-tracking: 0;--mat-sys-headline-small-weight: 400;--mat-sys-label-large: 500 .875rem / 1.25rem Roboto;--mat-sys-label-large-font: Roboto;--mat-sys-label-large-line-height: 1.25rem;--mat-sys-label-large-size: .875rem;--mat-sys-label-large-tracking: .006rem;--mat-sys-label-large-weight: 500;--mat-sys-label-large-weight-prominent: 700;--mat-sys-label-medium: 500 .75rem / 1rem Roboto;--mat-sys-label-medium-font: Roboto;--mat-sys-label-medium-line-height: 1rem;--mat-sys-label-medium-size: .75rem;--mat-sys-label-medium-tracking: .031rem;--mat-sys-label-medium-weight: 500;--mat-sys-label-medium-weight-prominent: 700;--mat-sys-label-small: 500 .688rem / 1rem Roboto;--mat-sys-label-small-font: Roboto;--mat-sys-label-small-line-height: 1rem;--mat-sys-label-small-size: .688rem;--mat-sys-label-small-tracking: .031rem;--mat-sys-label-small-weight: 500;--mat-sys-title-large: 400 1.375rem / 1.75rem Roboto;--mat-sys-title-large-font: Roboto;--mat-sys-title-large-line-height: 1.75rem;--mat-sys-title-large-size: 1.375rem;--mat-sys-title-large-tracking: 0;--mat-sys-title-large-weight: 400;--mat-sys-title-medium: 500 1rem / 1.5rem Roboto;--mat-sys-title-medium-font: Roboto;--mat-sys-title-medium-line-height: 1.5rem;--mat-sys-title-medium-size: 1rem;--mat-sys-title-medium-tracking: .009rem;--mat-sys-title-medium-weight: 500;--mat-sys-title-small: 500 .875rem / 1.25rem Roboto;--mat-sys-title-small-font: Roboto;--mat-sys-title-small-line-height: 1.25rem;--mat-sys-title-small-size: .875rem;--mat-sys-title-small-tracking: .006rem;--mat-sys-title-small-weight: 500;--mat-sys-corner-extra-large: 28px;--mat-sys-corner-extra-large-top: 28px 28px 0 0;--mat-sys-corner-extra-small: 4px;--mat-sys-corner-extra-small-top: 4px 4px 0 0;--mat-sys-corner-full: 9999px;--mat-sys-corner-large: 16px;--mat-sys-corner-large-end: 0 16px 16px 0;--mat-sys-corner-large-start: 16px 0 0 16px;--mat-sys-corner-large-top: 16px 16px 0 0;--mat-sys-corner-medium: 12px;--mat-sys-corner-none: 0;--mat-sys-corner-small: 8px;--mat-sys-dragged-state-layer-opacity: .16;--mat-sys-focus-state-layer-opacity: .12;--mat-sys-hover-state-layer-opacity: .08;--mat-sys-pressed-state-layer-opacity: .12;color-scheme:light dark;--mat-button-filled-container-shape: var(--zr-radius-sm);--mat-button-outlined-container-shape: var(--zr-radius-sm);--mat-button-protected-container-shape: var(--zr-radius-sm);--mat-button-text-container-shape: var(--zr-radius-sm);--mat-button-tonal-container-shape: var(--zr-radius-sm)}body{background-color:var(--mat-sys-surface);color:var(--mat-sys-on-surface);font:var(--mat-sys-body-medium);margin:0;height:100%}*{box-sizing:border-box}:root{--zr-estado-nuevo: light-dark(#0284c7, #38bdf8);--zr-estado-abierto: light-dark(#d97706, #fbbf24);--zr-estado-pendiente: light-dark(#64748b, #94a3b8);--zr-estado-resuelto: light-dark(#16a34a, #4ade80);--zr-estado-cerrado: light-dark(#475569, #64748b);--zr-estado-asignado: light-dark(#4f46e5, #a5b4fc);--zr-estado-analisis: light-dark(#7c3aed, #c4b5fd);--zr-estado-cotizar: light-dark(#c026d3, #f0abfc);--zr-estado-develop: light-dark(#0f766e, #5eead4);--zr-estado-testing: light-dark(#ea580c, #fdba74);--zr-estado-merging: light-dark(#9333ea, #d8b4fe);--zr-estado-cliente: light-dark(#0369a1, #7dd3fc);--zr-prioridad-baja: light-dark(#64748b, #94a3b8);--zr-prioridad-media: light-dark(#0284c7, #38bdf8);--zr-prioridad-alta: light-dark(#d97706, #fbbf24);--zr-prioridad-urgente: light-dark(#dc2626, #f87171);--zr-sla-proximo: light-dark(#d97706, #fbbf24);--zr-sla-vencido: light-dark(#dc2626, #f87171);--zr-sla-proximo-bg: light-dark(#fef3c7, #451a03);--zr-sla-vencido-bg: light-dark(#fee2e2, #450a0a);--zr-success: light-dark(#16a34a, #4ade80);--zr-success-bg: light-dark(#f0fdf4, #052e16);--zr-warn-bg: light-dark(#fef3c7, #451a03);--zr-warn-text: light-dark(#92400e, #fcd34d);--zr-danger-bg: light-dark(#fee2e2, #450a0a);--zr-radius-sm: 8px;--zr-radius-md: 12px;--zr-radius-lg: 16px}.page-header{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:.75rem;margin-bottom:1.25rem}.page-header h1{margin:0}.back-link{display:inline-flex;align-items:center;gap:.35rem;margin-bottom:1rem;color:var(--mat-sys-on-surface-variant);text-decoration:none;font-size:.9rem}.back-link:hover{color:var(--mat-sys-on-surface)}.back-link mat-icon{font-size:18px;width:18px;height:18px}.form-card{width:100%;max-width:1600px}.form-card mat-card-header{padding-bottom:1.25rem}.zr-form{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,340px),1fr));gap:1.35rem 1.5rem;align-items:start}.zr-form>*{grid-column:1/-1;min-width:0}.zr-form>mat-form-field{grid-column:auto;width:100%}.zr-form>.full{grid-column:1/-1}.zr-form>.half{grid-column:auto}.zr-form .form-actions{margin-top:.25rem}.form-actions{display:flex;justify-content:flex-end;gap:.5rem;margin-top:.5rem}.empty-message{padding:1.5rem;text-align:center;color:var(--mat-sys-on-surface-variant)}.table-scroll{width:100%;overflow-x:auto}.file-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.4rem}.file-list li{display:flex;align-items:center;gap:.5rem;padding:.4rem .6rem;border-radius:var(--zr-radius-sm);background:var(--mat-sys-surface-container-high);font-size:.85rem}.file-list .file-name{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-list .file-size{color:var(--mat-sys-on-surface-variant);font-size:.8rem;flex-shrink:0}[appFileDrop].zr-file-drop-active{outline:2px dashed var(--mat-sys-primary);outline-offset:-2px;background:color-mix(in srgb,var(--mat-sys-primary) 6%,transparent);border-radius:var(--zr-radius-md)}.content>router-outlet+*{flex:1 0 auto}.media-viewer-panel .mat-mdc-dialog-container .mdc-dialog__surface{padding:0;background:transparent;box-shadow:none;overflow:visible}img,table,canvas{max-width:100%}*{scrollbar-width:thin;scrollbar-color:var(--mat-sys-outline-variant) transparent}*::-webkit-scrollbar{width:6px;height:6px}*::-webkit-scrollbar-track{background:transparent}*::-webkit-scrollbar-thumb{background-color:var(--mat-sys-outline-variant);border-radius:999px}*::-webkit-scrollbar-thumb:hover{background-color:var(--mat-sys-outline)}*::-webkit-scrollbar-corner{background:transparent}html.ui-v2{--zr-font-disp: "Outfit", var(--zr-font-ui), sans-serif;--zr-font-ui: "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;--zr-font-mono: "JetBrains Mono", ui-monospace, "SF Mono", Menlo, monospace}html.ui-v2 body{font-family:var(--zr-font-ui)}html.ui-v2{--zr-radius-sm: 8px;--zr-radius-md: 14px;--zr-radius-lg: 20px;--zr-shadow-sm: 0 1px 2px rgba(16, 24, 40, .05);--zr-shadow-md: 0 4px 12px -2px rgba(16, 24, 40, .08), 0 2px 4px -2px rgba(16, 24, 40, .04);--zr-shadow-lg: 0 12px 32px -8px rgba(16, 24, 40, .16), 0 4px 8px -4px rgba(16, 24, 40, .06)}html.ui-v2 app-page-header h1{font-family:var(--zr-font-disp);font-weight:600;letter-spacing:-.01em}html.ui-v2{--zr-app-bg: light-dark(#f7f8fa, #17181c)}html.ui-v2 .content-area,html.ui-v2 .topbar{background:var(--zr-app-bg)}html.ui-v2 .nueva-incidencia-btn{border-radius:var(--zr-radius-md);box-shadow:var(--zr-shadow-sm)}html.ui-v2 .sidebar{background:var(--zr-sidebar-bg);border-right:none;box-shadow:var(--zr-shadow-md)}html.ui-v2 .sidebar .brand{color:var(--zr-sidebar-text)!important}html.ui-v2 .sidebar .brand:hover{background:#ffffff0f}html.ui-v2 .sidebar .brand span{font-family:var(--zr-font-disp);font-weight:600}html.ui-v2 .sidebar .brand .brand-collapse-icon{color:var(--zr-sidebar-text-muted)!important}html.ui-v2 .sidebar .profile-block{border-bottom-color:#ffffff14}html.ui-v2 .sidebar .profile-block a{color:var(--zr-sidebar-text)!important}html.ui-v2 .sidebar .profile-block a:hover,html.ui-v2 .sidebar .profile-block a.active{background:#ffffff14!important}html.ui-v2 .sidebar .profile-block a mat-icon{color:var(--zr-primary)!important}html.ui-v2 .sidebar nav a,html.ui-v2 .sidebar .sidebar-footer a{color:var(--zr-sidebar-text-muted)!important}html.ui-v2 .sidebar nav a:hover,html.ui-v2 .sidebar .sidebar-footer a:hover{background:#ffffff0f!important;color:var(--zr-sidebar-text)!important}html.ui-v2 .sidebar nav a.active,html.ui-v2 .sidebar .sidebar-footer a.active{background:var(--zr-primary)!important;color:var(--zr-primary-contrast)!important;font-weight:600}html.ui-v2 .sidebar nav a.active mat-icon,html.ui-v2 .sidebar .sidebar-footer a.active mat-icon{color:var(--zr-primary-contrast)!important}html.ui-v2 .sidebar .nav-section{color:#ffffff59!important}html.ui-v2 .sidebar .sidebar-footer{border-top-color:#ffffff14}html.ui-v2 mat-card{box-shadow:var(--zr-shadow-sm)}html.ui-v2 .tickets-table th{text-transform:uppercase;font-size:11px;font-weight:600;letter-spacing:.05em}html.ui-v2 .tickets-table .numero-cell{font-family:var(--zr-font-mono);font-weight:600;color:var(--zr-primary-text, var(--mat-sys-primary))}html.ui-v2 .tickets-table .sla-cell .status-chip{font-family:var(--zr-font-mono)}html.ui-v2 .ticket-row:hover{background:var(--zr-primary-softer, var(--mat-sys-surface-container-high))}html.ui-v2 .status-chip{border-radius:var(--zr-radius-sm);font-weight:700;padding-left:.6rem;padding-right:.7rem}.cdk-overlay-pane:has(.zr-toast-panel){pointer-events:none!important}.zr-toast-panel{background:transparent!important;box-shadow:none!important;padding:0!important;margin:.5rem 1.5rem var(--zr-chat-offset, 1.5rem) .5rem!important;pointer-events:auto}.zr-toast-panel .mdc-snackbar__surface{background:transparent!important;box-shadow:none!important;padding:0!important;min-width:0!important}.zr-toast-panel .mat-mdc-snack-bar-label{padding:0!important}
